User guides

Getting Started

How to create your Kinesis account
Step 1. Sign up for a Kinesis account Go to our sign-up page. From there, create your log...
Know Your Customer (KYC) Verification - Walkthrough
What is KYC verification and why is it necessary? For Kinesis users, KYC ensures that ea...
Depositing crypto and fiat on the Kinesis platform
In this video, you can find out how to make your first deposit onto the platform and load...
The currency overview on the Kinesis platform
In this video, you will find out what fiat and cryptocurrencies are supported on the Ki...
How to buy gold and silver on the Kinesis platform
In this video, we will show you how to load your account with Kinesis gold and silver-bac...
How to Buy KVT on the Kinesis platform
In this video, our Senior Account Executive Craig shows how to easily purchase the Kinesi...

The Kinesis platform dashboard overview
In this video, our Senior Account Executive Mike explains how to navigate the Kinesis pla...
Monitoring your yields on the Kinesis platform
In this video, our Senior Account Executive Craig explains how to navigate the Yields tab...
How to refer new users to Kinesis
In this video, our Senior Account Executive Jack explains how to refer your friends, fami...
How to generate trade reports on the Kinesis platform
In this video, our Senior Account Executive Craig explains how to export and import trans...
CoinTracking CSV reports - Import & Export Walkthrough
What is the CoinTracking platform? The CoinTracking.info platform describes itself as the...
Simple troubleshooting on the Kinesis platform
In this video, Mike shares a few easy troubleshooting methods that we recommend trying be...

How to purchase currencies on the exchange using the Kinesis mobile app
Step 1: Log into your Kinesis account Step 2: Ensure you have funds in your account ...

The Kinesis Exchange overview
In this video, Jack walks us through the Kinesis Exchange and explains how to easily navi...
How to trade currencies on the Kinesis Exchange
In this video, Mike shows how to trade KAU, KAG and cryptocurrencies on the Kinesis Excha...
What are the supported networks on the Kinesis platform
In this video, Mike lists all of the Blockchain Networks that are supported within the Ki...

How to apply for the Kinesis Virtual Card
In this video, we will explain how to apply for your free Kinesis Virtual Card which al...
How to use the Kinesis Virtual Card
In this video, our Senior Account Executive Jack shows how to make purchases with gold, s...

Minting Kinesis gold & silver vs buying it from the exchange - what is the difference?
In this video, Mike explains the difference between purchasing Kinesis gold (KAU) and sil...
Linking the Kinesis Mint account with the Kinesis platform
In this video, Mike will show you how to link your minting account with the Kinesis platf...
How to mint new KAU and KAG
In this video, Mike explains how to create entirely new Kinesis gold and silver-backed di...
How to Mint Cycle
In this video, Mike provides a short walkthrough through the process of Mint Cycling with...
EPD - How to exchange physical gold and silver bullion for KAU and KAG
In this video, Mike explains how to exchange your physical gold and silver bullion for di...
Minting KAU and KAG to external Wallet
With your newly deposited funds, you are able to place orders to purchase Kinesis currenc...

How do I set up Kinesis Pay as a merchant?
How to plug in Kinesis Pay to my business? Step 1: Click the Merchant option at yo...
How do I use Kinesis Pay as a merchant / purchaser?
How do I use Kinesis Pay as a merchant? For Merchant: The Kinesis Pay feature enables...

How to set up your Kinesis Wallet
What is the Kinesis Wallet? The Kinesis Wallet interface acts as an additional layer of s...
How to sign an Ethereum message using the Kinesis CoolWallet
Find out more about Kinesis' CoolWallet hardwallet offering in our shop. Step 1: Visit: ...
How to transfer KVT to a hardware wallet?
If you want to control the private keys to the address where your Kinesis Velocity Tokens...
Linking Kinesis Wallet address to a Kinesis account
In order to ensure you receive your yield payments on assets held outside of your Kinesis...
Linking CoolWallet S & Pro to the Kinesis platform
In order to receive yields on the balance held in your CoolWallet S & Pro, you will need ...
Linking a MetaMask KVT wallet address to a Kinesis account
This walkthrough explains how to link your external KVT wallet address with your Kinesi...

How to set up 2FA for your Kinesis account
We recommend setting up 2-factor Authentication (2FA) on your account to ensure maximu...