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User guides
Getting Started
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How to create your Kinesis account
Step 1. Sign up for a Kinesis account Go to our sign-up page. From there, create your log...
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Know Your Customer (KYC) Verification - Walkthrough
What is KYC verification and why is it necessary? For Kinesis users, KYC ensures that ea...
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Depositing crypto and fiat on the Kinesis platform
In this video, you can find out how to make your first deposit onto the platform and load...
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The currency overview on the Kinesis platform
In this video, you will find out what fiat and cryptocurrencies are supported on the Ki...
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How to buy gold and silver on the Kinesis platform
In this video, we will show you how to load your account with Kinesis gold and silver-bac...
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How to Buy KVT on the Kinesis platform
In this video, our Senior Account Executive Craig shows how to easily purchase the Kinesi...
Kinesis Platform
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The Kinesis platform dashboard overview
In this video, our Senior Account Executive Mike explains how to navigate the Kinesis pla...
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Monitoring your yields on the Kinesis platform
In this video, our Senior Account Executive Craig explains how to navigate the Yields tab...
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How to refer new users to Kinesis
In this video, our Senior Account Executive Jack explains how to refer your friends, fami...
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How to generate trade reports on the Kinesis platform
In this video, our Senior Account Executive Craig explains how to export and import trans...
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CoinTracking CSV reports - Import & Export Walkthrough
What is the CoinTracking platform? The CoinTracking.info platform describes itself as the...
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Simple troubleshooting on the Kinesis platform
In this video, Mike shares a few easy troubleshooting methods that we recommend trying be...
Mobile App
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How to purchase currencies on the exchange using the Kinesis mobile app
Step 1: Log into your Kinesis account Step 2: Ensure you have funds in your account ...
Kinesis Exchange
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The Kinesis Exchange overview
In this video, Jack walks us through the Kinesis Exchange and explains how to easily navi...
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How to trade currencies on the Kinesis Exchange
In this video, Mike shows how to trade KAU, KAG and cryptocurrencies on the Kinesis Excha...
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What are the supported networks on the Kinesis platform
In this video, Mike lists all of the Blockchain Networks that are supported within the Ki...
Virtual Card
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How to apply for the Kinesis Virtual Card
In this video, we will explain how to apply for your free Kinesis Virtual Card which al...
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How to use the Kinesis Virtual Card
In this video, our Senior Account Executive Jack shows how to make purchases with gold, s...
Kinesis Mint
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Minting Kinesis gold & silver vs buying it from the exchange - what is the difference?
In this video, Mike explains the difference between purchasing Kinesis gold (KAU) and sil...
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Linking the Kinesis Mint account with the Kinesis platform
In this video, Mike will show you how to link your minting account with the Kinesis platf...
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How to mint new KAU and KAG
In this video, Mike explains how to create entirely new Kinesis gold and silver-backed di...
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How to Mint Cycle
In this video, Mike provides a short walkthrough through the process of Mint Cycling with...
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EPD - How to exchange physical gold and silver bullion for KAU and KAG
In this video, Mike explains how to exchange your physical gold and silver bullion for di...
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Minting KAU and KAG to external Wallet
With your newly deposited funds, you are able to place orders to purchase Kinesis currenc...
Kinesis Pay
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How do I set up Kinesis Pay as a merchant?
How to plug in Kinesis Pay to my business? Step 1: Click the Merchant option at yo...
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How do I use Kinesis Pay as a merchant / purchaser?
How do I use Kinesis Pay as a merchant? For Merchant: The Kinesis Pay feature enables...
Wallet
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How to set up your Kinesis Wallet
What is the Kinesis Wallet? The Kinesis Wallet interface acts as an additional layer of s...
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How to sign an Ethereum message using the Kinesis CoolWallet
Find out more about Kinesis' CoolWallet hardwallet offering in our shop. Step 1: Visit: ...
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How to transfer KVT to a hardware wallet?
If you want to control the private keys to the address where your Kinesis Velocity Tokens...
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Linking Kinesis Wallet address to a Kinesis account
In order to ensure you receive your yield payments on assets held outside of your Kinesis...
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Linking CoolWallet S & Pro to the Kinesis platform
In order to receive yields on the balance held in your CoolWallet S & Pro, you will need ...
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Linking a MetaMask KVT wallet address to a Kinesis account
This walkthrough explains how to link your external KVT wallet address with your Kinesi...
Security
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How to set up 2FA for your Kinesis account
We recommend setting up 2-factor Authentication (2FA) on your account to ensure maximu...