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Features
Gold and Silver
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What are KAU and KAG?
The Kinesis gold (KAU) and silver (KAG) currencies have been designed for real-world, by ...
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How is the gold and silver bullion underpinning KAU and KAG stored?
The physical precious metals backing 1:1 the Kinesis gold (KAU) and silver (KAG) currenci...
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Where can I store my KAU and KAG on the blockchain?
Kinesis Account: Users can store their Kinesis currencies within their Kinesis accounts. ...
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What is the minimum amount of gold, or silver, I can purchase with Kinesis?
On the Kinesis Exchange, you can purchase as little as 0.00001 KAU and 0.00001 KAG. To cr...
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Can I redeem my gold or silver from Kinesis?
Yes. Kinesis currency holders are fully entitled to redeem the underlying gold and silver...
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I own physical gold and silver bullion. Can I exchange it for KAU and KAG?
You can convert your physical gold or silver bullion into Kinesis KAU or KAG, through the...
Kinesis Velocity Token
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What are KVTs?
The Kinesis Velocity Token (KVT) is an ERC20 token which is not based on gold and silver ...
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Where can I buy KVTs?
KVTs are currently available for purchase on the Kinesis Exchange for a fixed price. Alte...
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How are KVT Yields calculated?
The Kinesis fee pool accumulates transaction fees on a daily basis and the yield payment ...
Individual Account
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Individual account - Everything you need to know
Can I use my account without verifying? No, once you have signed up for Kinesis, you will...
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‘Send-to-email’ - Everything you need to know
What is ‘send-to-email’? The ‘send-to-email’ feature enables Kinesis users to send digita...
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‘Send-to-email’ - How does it work?
Is there a time limit to accepting crypto funds? Yes, the receiver has a window of 7 days...
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Multi-send payment solution - Everything you Need to Know
The multi-send payment solution, accessible on the Kinesis platform, allows system users ...
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Updating the mobile number on your Kinesis account
If you would like to update your mobile number on your Individual Kinesis account, simply...
Business Account
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Business Account - Everything you need to know
What is a Business Account? In addition to the Individual Kinesis account offering, avail...
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What documents are required to set up & verify my business account?
Registering a Business account with Kinesis is free and requires only a few simple steps....
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Multi-account - Everything you need to know
What is the Multi-account feature? The Kinesis single-profile multiple accounts structure...
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Multi-Send payment solution - Everything you Need to Know
The Multi-Send payment solution, accessible on the Kinesis platform, allows system users ...
Buying Assets
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Buying assets via card on the Kinesis platform
How can I buy assets directly from the Kinesis platform? The dedicated instant asset purc...
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Which assets can I buy with the purchase widget?
Which currencies I can buy? With the dedicated instant asset purchase widget, you can buy...
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In which countries is the asset purchase feature available?
The asset purchasing feature is accessible to users in over 180 countries countries and t...
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What are the fees and limits for the assets purchase widget?
What are the asset purchase widget transaction limits? To purchase cryptocurrency on the ...
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Problems with the asset purchasing widget
What if my transaction fails? In some cases, the transaction may be declined due to regul...
Referral Rewards
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What is the Kinesis referral program?
The Kinesis referral program has been designed to encourage adoption and use. Whenever a ...
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Referral Hub - The Overview
The Referral hub - which can be accessed on the left-side navigation panel of a Kinesis a...
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Referral Silver Rewards - Terms and Conditions
The Kinesis Referral Rewards programme rewards referrers and their invited users who sign...
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In which countries are the Referral Silver Rewards available?
The 1 oz Referral Silver Programme is available to the residents of the following countri...
Metalback
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Metalback - Everything you need to know
What is Metalback? Metalback is Kinesis’ innovative take on cashback programs, allowing u...
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In which countries is Metalback available?
The Metalback program's offering is available across major regions globally, including th...
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How does Metalback work?
Metalback is Kinesis’ innovative take on cashback programs, allowing users to earn pure g...
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Problems with Metalback
I didn’t receive my Metalback - what should I do? Any changes to your purchase, incl...
Yields
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What are yields?
When a transaction is made across the Kinesis network a fee is taken. This fee is divided...
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What currencies are my yields paid in?
Yields are paid monthly in Kinesis gold and silver-based currencies (KAU & KAG) and will ...
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How are my yields paid?
Yields are paid at the end of the calendar month and are representative of your proportio...
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How to track how much I will receive from yields?
Kinesis operates five different types of yield. All of which originate from the master fe...
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Will I receive a yield on assets kept in an external wallet?
In order to ensure you receive your yield payments on assets held outside of your Kinesis...