Features

Individual Account

Individual account - Everything you need to know
Can I use my account without verifying?No, once you have signed up for Kinesis, you will ...
‘Send-to-email’ - Everything you need to know
What is ‘send-to-email’?The ‘send-to-email’ feature enables Kinesis users to send digital...
‘Send-to-email’ - How does it work?
Is there a time limit to accepting crypto funds? Yes, the receiver has a window of 7 days...
Multi-send payment solution - Everything you Need to Know
The multi-send payment solution, accessible on the Kinesis platform, allows system users ...
Updating the mobile number on your Kinesis account
If you would like to update your mobile number on your Individual Kinesis account, simply...

Business Account - Everything you need to know
What is a Business Account? In addition to the Individual Kinesis account offering, avail...
What documents are required to set up & verify my business account?
Registering a Business account with Kinesis is free and requires only a few simple steps....
Multi-account - Everything you need to know
What is the Multi-account feature? The Kinesis single-profile multiple accounts structure...
Multi-Send payment solution - Everything you Need to Know
The Multi-Send payment solution, accessible on the Kinesis platform, allows system users ...

What are KAU and KAG?
The Kinesis gold (KAU) and silver (KAG) currencies have been designed for real-world, by ...
How can Kinesis offer 0% storage fees on gold?
Unlike traditional bullion vaulting, Kinesis doesn’t charge storage fees on the gold you ...
How is the gold and silver bullion underpinning KAU and KAG stored?
The physical precious metals backing 1:1 the Kinesis gold (KAU) and silver (KAG) currenci...
Where can I store my KAU and KAG on the blockchain?
Kinesis Account: Users can store their Kinesis currencies within their Kinesis accounts. ...
What is the minimum amount of gold, or silver, I can purchase with Kinesis?
On the Kinesis Exchange, you can purchase as little as 0.00001 KAU and 0.00001 KAG. To cr...
Can I redeem my gold or silver from Kinesis?
Yes. Kinesis currency holders are fully entitled to redeem the underlying gold and silver...

Where can I trade KVTs?
KVT is tradable on the Kinesis Exchange, with a minimum trade size of just 0.001 KVT. Ava...
How are KVT Yields calculated?
The KVT Yield is calculated using your end-of-day balance, with the fee pool accumulating...
Keeping KVT in an external wallet
A standalone wallet offers enhanced privacy, as it allows you to manage your assets witho...

What are Currency One Stablecoins
The Currency One stablecoin suite is a set of stablecoins, each pegged 1:1 to global curr...
What is C1USD?
Currency One USD (C1USD) is a 1:1 USD-pegged stablecoin issued by Kinesis Money Panama S....
Currency One Yields - everything you need to know
What are Currency One Yields?Currency One Yields reward holders with monthly payouts on t...

Buying assets via card on the Kinesis platform
How can I buy assets directly from the Kinesis platform?The dedicated instant asset purch...
Which assets are supported by the purchase widget?
With the dedicated instant asset purchase widget, you can buy gold (KAU), silver (KAG) an...
In which countries is the asset purchase feature available?
The asset purchasing feature, allowing you to make gold, silver and asset purchases with ...
What are the assets purchase widget fees and limits?
What are the asset purchase widget transaction limits? To purchase cryptocurrency from th...
Problems with the asset purchasing widget
What if my transaction fails? In some cases, the transaction may be declined due to regul...

Referral Hub - The Overview
The Referral hub - which can be accessed on the left-side navigation panel of a Kinesis a...
Referral Silver Rewards - Terms and Conditions
The Kinesis Referral Rewards programme rewards referrers and their invited users who sig...
In which countries are the Referral Silver Rewards available?
The 1 oz Referral Silver Programme is available to the residents of the following countri...

Metalback - Everything you need to know
What is Metalback? Metalback is Kinesis’ innovative take on cashback programs, allowing u...
In which countries is Metalback available?
The Metalback program's offering is available across major regions globally, including th...
How does Metalback work?
Metalback is Kinesis’ innovative take on cashback programs, allowing users to earn pure g...
Problems with Metalback
I didn’t receive my Metalback - what should I do? Any changes to your purchase, incl...