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Verify your identity

  • Updated

Verify your identity to unlock everything the Kinesis platform has to offer.

Why is verification necessary

KYC (Know Your Customer) checks are a legal requirement. They protect you, and everyone else on Kinesis, from fraud. Verifying your identity also helps us meet Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) rules, keeping the platform safe and trusted.

Note: This guide covers personal accounts. 

Setting up a business account? See the Business verification guide.

 

How to verify your identity

It only takes a few minutes. Until you’re verified, some platform features will be unavailable.

Step 1: Create your Kinesis account

  1. Go to the Kinesis sign-up page and enter your first name and surname.
  2. Then choose a strong password with at least 8 characters, an uppercase letter, a lowercase letter, a number, and a special character.

Prefer a quicker route? Sign up with Google or Apple instead.

 

Step 2: Verify your email

We’ll send you a verification email. Click the link inside, then return to Kinesis and sign in with your email and password.

 

Step 3: Add your mobile number

Enter your full, valid mobile number, including the country code for where you live.

It adds an extra layer of security to your account, and we’ll only use it to reach you about your account.

We’ll text you a 6-digit one-time passcode. Enter it within 10 minutes to confirm your number.

 

Step 4: Start your ID check

Go to your Kinesis Home dashboard and click Verify ID.

This opens your application with Persona, our trusted verification partner.

By continuing, you agree to Persona handling your biometric data under its Privacy Policy. Persona stores this data securely for up to 3 years to help prevent fraud.

 

Step 5: Upload your ID

1. Select the country that issued your government ID.

 

2. Choose your ID type: passport, driver’s licence or national ID card.

 

3. Take a clear photo of your ID

For a passport, capture only the photo page. For other IDs, you may need both the front and back.

For the best result:

  • Find a well-lit spot, with no light shining from behind the ID.
  • Fit the whole document inside the four corners of the frame.
  • Check the text is sharp and easy to read.

Having trouble? Our support team is here 24/7 on live chat, or at support@kinesis.money

 

Step 6: Take a selfie

Next, take a quick selfie so we can match your face to your ID. Stand against a plain background with your face centred and clearly visible.

Tip: When prompted, slowly turn your head from left to right to complete the match.

 

Step 7: Enter your personal details

Fill in the following, exactly as shown on your ID:

  • First name and surname
  • Date of birth
  • Nationality
  • Occupation
  • Gender

Then click Continue.

 

Step 8: Add your address

  1. Country of Residence: Select the country where you currently live.
  2. Address: Enter your full home address, including street, city, and postal code.

 

Step 9: Upload proof of address

Upload a document dated within the last 3 months that shows your full name and home address, such as:

  • Bank statement
  • Utility bill
  • Government-issued letter

Make sure everything on it is clear and readable, then click Next.

 

Step 10: Submit your application

Once everything’s in, submit your application. Most checks take just a few minutes, but some may take 1–3 days if we need to look a little closer. 

Our support team might reach out to you if further information is required.

When you’re verified, we’ll send you a confirmation email, and your full Kinesis account is ready to go.