Please note: In order to set up a physical debit card, you must have an activated Kinesis virtual card.
Step 1:
From your Dashboard, start by clicking either the “ + “ icon, or the “physical card” field above your currently active virtual card.
Step 2:
Fill out all the required fields for the form.
First, you will need to provide your address, you may then click next and input your social security number.
Step 3:
After you have entered all of your details, read through the terms and conditions and confirm you agree by clicking the box. You may then proceed by clicking “Order your card”.
Step 4:
You will then be presented with this screen, confirming your card is on the way.
Click the “Start using card” button, to view your new card.
Please ensure you do not top up your physical card until you receive it in the post.
Step 5:
Congratulations, your physical debit card has now been set up.
You are now able to top up your card, review your recent transactions and even manage your card from the settings tab.
Please note: Your physical card will have the same PIN as your virtual card.
