Your 12-word recovery phrase associated with your wallet is not stored by Kinesis. As such, it is entirely your responsibility to ensure that you have recorded this.
We highly recommend storing this physically by writing it down and not storing on the same device that you access your wallet with. Consider making multiple, durable copies of your 12-word recovery phrase.
If you have lost your password to the standalone wallet, then you will need to use your 12-word recovery phrase to restore access to the wallet.
If you lose your 12-word recovery phrase, you will lose all access to funds stored in your wallet.